FREQUENTLY ASKED QUESTIONS

Get Informed

HOW MUCH SHOULD I CALL IN ADVANCE FOR A PRE-MOVE SURVEY?

You can call Urban Cargo Relocation Packers and Movers at least 1-2 weeks before the move. This way we can better plan your move to make it smooth.

WHAT ARE MY RESPONSIBILITIES DURING THE MOVING PROCESS?

Provide documents such as a transfer letter or joining letter and a copy of the RC book for moving your vehicle.

WILL YOU GIVE US SOME COACHES SO THAT WE CAN SORT OUR GOODS?

Yes, you can call us and we can distribute as many cartons as you want before this step.

CAN I MOVE MY HOME PLANTS?

We at Urban Cargo Relocation Packers and Movers do not accept responsibility for moving your plants safely, as they may suffer from lack of water and light as well as possible temperature changes while in the van.

WHAT IS THE ONE THAT CANNOT BE LOADED ON THE VEHICLE?

Some items like pets, liquids / oils, flammable items, utensils will not be allowed to be loaded onto the vehicle.

WHY DO I NEED INSURANCE IF EVERYTHING IS PACKED PROFESSIONALLY?

Items can get damaged due to unforeseen circumstances such as accidents or any natural disaster in the moving process.

I NEED A STATUS REPORT OF MY SHIPMENT, CAN IT BE PROVIDED ON A DAILY BASIS?

Urban Cargo Relocation Packers and Movers has a 24 * 7-hour Customer Care Department at our head office, which caters to the needs of our valued customers and monitors all ongoing consignments throughout the day. The customer can access the information at any time, any day, through our helpline number +91 995 3008 916 .